Office 2010 – Deployment Options

As Office 2010 gets nearer RTM (another phase of releases went out the other day to TAP customers) many of us need to begin to think about how we’re going to deploy it.  Good news is that Microsoft has taken the thought out of the what’s and how’s and put it all together for us in a simple document.  Even better, they’ve given us three options – a PDF, an XPS or even a Visio (what the PDF and XPS were made from, no doubt).

In short, there are five ways to deploy Office 2010:

As with anything, each has its advantages and disadvantages, all outlined for you and downloadable from here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=85607061-5eb2-4659-afc5-5d942b84a024&displaylang=en

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Deploying Office 2010 with Presentation Virtualisation (a.k.a. Terminal Services)

image

(Source: Deployment Options for Microsoft Office 2010)

Overview

Administrators can use Windows Server® 2008 Terminal Services as a deployment option to allow users to operate the Office 2010 applications from their workstations. Terminal Services is run on a shared server and presents the application user interface on a remote system, such as a local workstation. Using Terminal Services to take advantage of App-V enables the optimization of the application through the sequencing process of application virtualization and then uses Terminal Services to deliver the application as a presentation virtualization.

Advantages
  • Centralizes management of applications, such as controlling application usage and license metering, which can help administrators ensure compliance.
  • Supports end-user roaming experience and to quickly make applications available to end-users.
  • Provides thin-client support.
  • Reduces network traffic because only keyboard, mouse, and display information is transmitted.
Limitations
  • Application availability is dependent on both the network infrastructure and the servers running the application.
  • Graphic-intensive applications might experience degradation in performance.
  • Less flexibility of traditional end-user experience on a workstation.
Recommendations
  • Presentation virtualization is a good solution if application compatibility, such as running multiple versions of Office, is required and you want to use the processing power of servers running Terminal Services to operate the applications.
  • When older workstations do not support the operating system,  presentation virtualization is a good solution.
  • Ensure that redundancy is in place for presentation virtualization infrastructure to avoid having a single point of failure.
Deployment Help & Tools
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Deploying Office 2010 Using Application Virtualisation (App-V)

image (Source: Deployment Options for Microsoft Office 2010)

Overview

Administrators can use Microsoft Application Virtualization (App-V) as part of a deployment option to allow users to run Office 2010 applications on their workstations. App-V streams applications on demand to the workstation, from which the application is run. However, the application is not installed on the workstation.

Advantages
  • Centralizes management of applications, such as controlling application usage and license metering, which can help administrators ensure compliance.
  • Supports end-user roaming experience and provides applications to end users quickly.
  • Allows multiple versions of Office to run on the workstation and can run both virtual applications and installed applications.
  • Office 2010 runs in an isolated virtual environment, which can enable previously incompatible applications to run on the same workstation.
  • Uses available workstation processing power to run applications.
Limitations
  • Requires supporting infrastructure and resources for App-V, which will vary depending on the infrastructure deployment option selection.
  • Network bandwidth availability for streaming application to end-user device.
  • Integration into existing infrastructure, such as patch management process.
Recommendations
  • When application compatibility, such as running multiple versions of Office 2010, is required and you want to use the processing power of the workstation to run the applications, then application virtualization is a good solution.
  • When you want to use the existing processing power of the workstation to run the application, then application virtualization is a good solution, as opposed to the use of presentation virtualization, where the running of the application takes place on the servers.
  • When scalability is needed for the distribution of the virtualized application to many hundreds of computers and in different locations, such as remote offices, we recommend  use of change and configuration management software, such as Microsoft
  • System Center Configuration Manager, as the delivery mechanism.
    Ensure that redundancy is in place for application virtualization infrastructure to avoid having a single point of failure.
Deployment Help & Tools
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Deploying Office 2010 with Manageability Tools

image (Source: Deployment Options for Microsoft Office 2010)

Overview

Administrators can use change and configuration management software, such as Microsoft System Center Essentials and Microsoft System Center Configuration Manager, to deploy Office 2010 applications. The choice of System Center Essentials or Configuration Manager depends in part on the size of your organization.

Advantages
  • Applications are deployed to thousands of workstations in a short period of time. Managed deployment systems can first push the installation bits to the targeted workstations over a specified period of time (such as over a week), which helps distribute the load to the network and allows for a quick deployment once the installation bits are on the targeted workstations.
  • Makes network bandwidth management easier.
  • Centralizes control, monitoring, reporting, and issue resolution of deployment.
  • Reduces the need of sending helpdesk personnel to workstations for troubleshooting.
Limitations
  • Requires supporting infrastructure.
  • Expertise is required to manage the change and configuration management software.
Recommendations
  • Use managed deployment systems when applications are deployed to thousands of workstations in a short period of time.
  • Put change and configuration management policies in place.
  • Plan, test, and validate before rolling out to production.
  • Roll out in a phased manner. This is especially true for unattended installs — the most common issue is people not creating/configuring a valid unattended install experience.
  • Schedule deployments for minimum network utilization times, such as evenings and weekends.
Deployment Help &Tools
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Deploying Office 2010 via Group Policy & Scripts

image

(Source: Deployment Options for Microsoft Office 2010)

Overview

Administrators can use Group Policy to assign computer startup scripts to deploy Office 2010. A script can be written in any language that is supported by the client computer. Windows Script Host-supported languages, such as VBScript and JScript, and command files are the most common.

Advantages
  • Leverages Active Directory Domain Services (AD DS) and Group Policy infrastructure.
    AD DS handles the elevation of privileges required for application installation.
    Administrators can use a similar scripting process to apply security updates and service packs for each computer in the domain or organizational unit.
    A script can be written in any language that is supported by the client computer, such as VBScript and JScript, which are Windows Script Host-supported languages.
Limitations
  • The product installation is not managed in the same way as Group Policy Software Installation (GPSI).
  • Group Policy invokes the script and has limited awareness of the installation state thereafter.
  • Product uninstalls and installs for multiple computers have to be done by using a command-line script or batch file.
  • It might be difficult to determine exactly which updates and service packs were applied for each client computer.
Recommendations

Group Policy startup scripts is a solution for organizations that do not have a desktop management application, such as Microsoft System Center Essentials or System Center Configuration Manager, but that need an automated way to deploy Office 2010 to many computers.

Deployment Help &Tools

Group Policy Management Console (GPMC)
Scripting languages, such as Microsoft Visual Basic Scripting Edition (VBScript) and JScript
Sample Group Policy Startup Script
Microsoft Assessment and Planning Toolkit

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Deploying Office 2010 from a Network Share

image

(Source: Deployment Options for Microsoft Office 2010)

Overview

A simple way to deploy Office 2010 is to create a network installation point and copy the contents of the Office CD onto the network share. Make sure that the network is accessible by the targeted resources (users/computers).

Advantages
  • Easier for smaller IT departments to implement
    Network share and network access are the only infrastructure requirements.
    Flexibility — allows users to initiate the installation on an as-needed basis.
Limitations
  • Difficult to control and monitor who installs Office
    Difficult to manage installation times by end users and consequent affects on network infrastructure.
Recommendations

Using network file and folder sharing for installing Office 2010 can be a good alternative for smaller organizations that lack supporting infrastructure such as Microsoft System Center Essentials, Active Directory Domain Services (AD DS), or available technical knowledge, such as scripting.

Deployment Help & Tools
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Feedback is golden, but when it gets out of control…

The power of the Internet.  Freedom of speech. Anonminity.  All of these things crop up daily when we visit websites, forums, blogs…We can post what we want and quite often, as “who” we want.  For example, in a Windows IT Pro article entitled “Microsoft Investigating Windows 7 Battery Problems”, it seems SteveJobs commented on the problems:

jobs comment

Was it really Steve?  No, of course not.  Did the poster comment using his real name?  No.  Did he leave his thoughts though?  Yes he did.  Was this comment constructive or feedback useful? No probably not.

According to Mary Schmich, who wrote an essay titled “Advice, like youth, probably just wasted on the young”, which we all commonly know as the sunscreen song now, Schmich writes:

Be careful whose advice you buy, but, be patient with those who supply it

What does all of this mean?  Well, recently at Engaget, they’ve decided to silence their users due to comments getting out of hand.  Obviously with the traffic they receive it must be harder to filter/moderate the feedback and they felt it easier to shut off the capability to comment altogether, stating their commenting community only make up a small percentage of their readership…However, what if those comments are useful?

What are your thoughts on letting users add their feedback to your website?  What do you think of moderation?  I’d be interested to get your feedback – my comments are enabled here :)

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Useful Windows 7 Links

From time to time we all amalgamate links for differing things.  Today I came across a post from the Windows Core Team which is a great resource of Windows 7 links.  Don’t forget one of your main resources is Springboard – http://www.microsoft.com/springboard/ but for the rest – here’s their post:

General Links

77 Windows 7 Tips – This is a good spot to learn what is new in Windows 7, and I want to mention one of the least talked about but one of the best features (Problem Steps Recorder) or PSR for short. This will allow you to reproduce what you are seeing and record screen shots, and even make comments when trying to show other users, or even technical support problems that you are having.

New Shortcut Keys in Windows 7 – Ever wonder how some people can work just as fast with a keyboard without even using a mouse? Well here are some that we added to the existing shortcut keys in Vista, to speed up your day to day work.

Existing Shortcut Keys from Vista – Just in case you didn’t have them all memorized, here is the Shortcut keys that we had from Windows Vista.

Deployment (Using MDT and also good Deployment Blog Sites to watch – Even set them up as RSS Feeds)

Windows 7 Deployment – Don’t know where to start with common questions like: Will my custom applications work with Windows 7? How do I upgrade? Can I upgrade? Etc… Here is a good starting point for you.

Windows Automated Installation Kit for Windows 7 – This is a MUST have when deploying Windows Vista and Later, creating Corporate Images, Doing Offline Servicing of hotfixes in your images? Etc…

Windows Automated Installation Kit for Windows 7 Direct Download Link – Be Prepared to download a 1+ gb ISO file that you will need to burn to a DVD.

MDT Solution Accelerator Home Page – Don’t think your environment is big enough to use System Center for deployment of Windows Machines, here is a Free Tool that will help you automate deployment of Custom Images from USB, WDS, DVD, Network Points. Not only will it help with deploying O/S’es it will help with deploying Applications as well. Note: This is considered a Lite Touch Environment, where user interaction will be needed, you can customize it to be very small.

MDT 2010 Direct Download Link – This does require that you have Windows Automated Installation Kit installed on the System.

Windows Deployment Services Getting Started Guide – We have made some changes in Windows 2008 R2 WDS Service, here is a link to how to get started using WDS for Network deployment of your Operating Systems.  Note: You can use a bootable image made from MDT to deploy using both MDT and WDS

Blog and Forum Sites to Keep an Eye On:

Microsoft Support Core Team Blog

The Deployment Guys Blog

Michael Niehaus Blog

Tim Mintner’s Blog

Microsoft Deployment Toolkit Technet Forum

System Center Useful Links

Operating System Deployment in Configuration Manager 2007 – Want to put SCCM 2007 in your environment, but don’t know what the Prerequisites, What all it does, How to configure it for your environment? If you answered yes to any of those questions, here is a good link for you.

System Center Configuration Manager 2007 OSD Comparision Matrix – Ever wonder how I can deploy Operating Systems? Well here is a chart from ADS 1.1 to ConfigMgr 2007 and the features/functionalities that they provide.

Operating System Deployment Task Sequence Variables – Variables, Variables, and More Variables… If you can’t keep track of every one of them, here is a cheat sheet for you.

The Configuration Manager Support Team Blog : A step by step for using … – “Although the steps required to deploy an OS using Configuration Manager 2007 are available in many places, I decided to create a simple, concise step by step procedure for OSD deployment using SCCM that will hopefully come in handy if you are trying to use the OSD feature in SCCM for the first time.”

Troubleshooting Operating System Deployment – Ever wonder, why your deployment is having problems? What logs do I look at ? Here are common logs for when you are deploying with ConfigMgr 2007, that might help you out.

Blog and Forum Sites to Keep an Eye On:

Configuration Manager Operating System Deployment Forum

The Configuration Manager Support Team Blog

USMT 4.0

User State Migration Tool 4.0 User’s Guide – What would a Useful links post be without at least 1 User Guide? This user guide is the go-to place for anything to do with USMT 4.0, and what you can do with it.

What Does USMT Migrate? – Without little user interaction, what does USMT Migrate? How can I modify this information? Here is the link for you. You will find the Default Migration Scripts along with Supported Applications and several other goodies at here.

USMT Best Practices – Microsoft’s Best Practices for general and security related uses of USMT 4.0.

How to Use Hard Links for User State Migration – What is Hard Link Migration you ask? Well, it’s a way that you can maintain the user state data on the computer, while the old O/S is being removed and upgraded. This drastically reduces deployment time.

Step-by-Step: Basic Windows Migration using USMT for IT Professionals – “This step-by-step guide to Windows migration for IT pros provides a basic example of how to migrate files and settings from Windows XP to Windows 7 using USMT 4.0. (You can also migrate files and settings from a computer running Windows Vista®.)”

Activation

Windows Volume Activation – “Learn about the concepts, capabilities, and recommended best practices that can help you manage the activation of Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2 in an enterprise environment.”

Volume License Key Management Portal – Portal to manage your Volume Activation Keys

KMS 2008 R2 Update – KB968912 – Have an existing 2008 KMS Server in your environment and want to start using Windows 7 or Windows 2008 R2, make sure you have this installed on the KMS Servers, so that it will accept your new keys.

KMS 2003 1.2 Update – KB968915 – Have an existing 2003 KMS Server in your environment and want to start using Windows 7 or Windows 2008 R2, make sure you have this installed on the KMS Servers, so that it will accept your new keys.

Boot to VHD

Add Native-Boot Virtual Hard Disk to the Boot Menu – “The following procedures describe how to add a native-boot virtual hard disk (VHD) to the boot menu using the BCDedit tool. If you are adding the VHD to a computer that already has a Windows® 7 installation, you will need to add a boot entry to the menu. If you are adding the VHD to a computer running an older version of Windows, for example Windows Server® 2008, you will need to update the system partition using the BCDboot tool and then edit the boot menu using the BCDedit tool. “

Step-By-Step Guide (Tested with Windows 7 Enterprise, for a “Corp” image and a “Personal” image)

Open Diskpart on the Windows 7 Enterprise Machine, you can also do this from within Disk Management (diskmgmt.msc) but the steps below are 100% Diskpart and Command line driven for automation purposes.

***This cannot be done in Windows 7 (Any Home Version, Professional) or any previous operating systems, as they do not support Boot to VHD

CREATE VDISK FILE=C:\VHD\Win7Corp.vhd MAXIMUM=75000 TYPE=EXPANDABLE

***Note the 75000 will create a Dynamically Expanding 75gb VHD file, it is recommended if you do this to go ahead and create a FIXED Size instead of Dynamically expanding so that you don’t accidently over commit the Physical disk. If you remove the TYPE=EXPANDABLE, it will default to FIXED.

SELECT VDISK FILE=C:\VHD\Win7Corp.vhd

ATTACH VDISK

SELECT VDISK FILE=C:\VHD\Win7Corp.vhd

CREATE PARTITION PRIMARY

FORMAT FS=NTFS LABEL="Win 7 Corp VHD" QUICK

ASSIGN LETTER=Y:

*** Must Have Windows Automated Installation Toolkit Installed on the system

Open Deployment Tools Command Prompt – Elevated

IMAGEX /Apply z:\win7×64\sources\install.wim 1 Y:\

SELECT VDISK FILE=C:\VHD\Win7Corp.vhd

DETACH VDISK

Modify the BCD Database via Elevated Command Prompt

bcdedit /copy {default} /D "Win 7 Corp Load"

bcdedit /set <GUID> device vhd=[C:]\VHD\Win7Corp.vhd

*** You will get the <GUID> during the bcdedit /copy step

bcdedit /set <GUID> osdevice vhd=[C:]\VHD\Win7Corp.vhd

Reboot the System and you will see "Windows 7" and "Win 7 Corp Load" on the Boot Manager Window

Application Compatibility

Application Compatibility Toolkit 5.5 – “The Microsoft Application Compatibility Toolkit (ACT) version 5.5 contains the necessary tools and documentation to evaluate and mitigate application compatibility issues before deploying Windows 7, Windows Vista®, a Windows Update, or a new version of Windows® Internet Explorer® in your environment.”

Windows 7 Application Compatibility Demo Video – Great Video on how to use the Application Compatibility Toolkit and how to create a “Shim”

Stock Viewer / Application Compatibility – Tool that you can use to play around with the Application Compatibility Toolkit

Managing Shims in an Enterprise – How to deploy the Shims you create with the Application Compatibility Toolkit.

Assessment and Planning Toolkit – “The Microsoft Assessment and Planning Toolkit makes it easy to assess your current IT infrastructure for a variety of technology migration projects. This Solution Accelerator provides a powerful inventory, assessment, and reporting tool to simplify the migration planning process.”

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Using BitLocker To Go (and what to look out for)

As the world becomes overrun by USB keys and more and more people leave their data behind in black cabs, we need ways to protect this data.  Windows Vista introduced BitLocker drive encryption and with Windows 7, we’ve got BitLocker to Go, the ability to take drive encryption and encrypt our portable/USB devices.  Here’s how it works – and a few things to look out for along the way (if you’re comfortable as to how to encrypt devices with BitLocker to go, you can continue to the “what to look out for” area further down in the document)

  1. Insert your USB key and let it be recognised by Windows.
  2. Open explorer (either by going Start –> Computer or by pressing the windows key and E)
  3. Right click on the drive you’d like to encrypt and choose Turn on BitLocker…
    turn on bitlocker to go
  4. Choose how you’d like the drive encrypted:
    bitlocker to go encryption options
  5. Save the recovery key somewhere other than the USB drive ;-)
    bitlocker to go recovery key
  6. Begin the encryption process
    begin encryption process
  7. Sit back and wait patiently as it encrypts the drive
    bitlocker to go encrption process
  8. When it’s all encrypted, you’ll now see a logo that shows it’s encrypted:
    bitlocker to go encrypted drive

Now, here are things to take in to account:

Q. Can I use BitLocker To Go to encrypt USB keys on all versions of Windows 7?

A. No, the full functionality of BitLocker To Go is only part of the Enterprise and Ultimate SKU’s.  You can read BitLocker To Go encrypted drives on Windows 7 Home Basic, Home Premium and Professional, but you cannot write to them.

 

Q. Once I’ve set up BitLocker To Go on a device, can I disable it?

A. Yes you can.  Click on Start and type “BitLocker Drive Encryption”.  Inside this control panel applet you can remove drive encryption.

 

Q. Can BitLocker To Go enabled devices be read on Windows XP and Vista (automatically)?

A. They can, but ONLY if the drive is formatted as FAT.  If it isn’t formatted FAT, the utility that allows the removable storage to be read will not be seen.

 

Q. Can I write to my BitLocker to Go enabled device on Windows XP and Vista?

A. No, you’re device, provided you can gain access to it, is Read-Only on XP and Vista.

 

Q. Can I download a utility in lieu of using the BitLocker to Go partition (again, provided my data is FAT)?

A. Yes, there is a utility you can download which will enable the partition to be read – again – providing it is formatted FAT:

http://www.microsoft.com/downloads/details.aspx?FamilyID=64851943-78c9-4cd4-8e8d-f551f06f6b3d&displaylang=en

 

Q. Windows 7 and Server 2008 R2 use the same codebase so can I use a BitLocker To Go encrypted device on Server 2008 R2?

A. Yes, you can, however, you MUST first install the BitLocker feature on Server 2008 R2 you’re wishing to read the BitLocker To Go encrypted device on

feature install

If you’re aware of any other “gotcha’s” with BitLocker To Go that aren’t listed above, please let me know and I’ll be happy to add them.

CREDITS:
Thanks to @xpworld for his inclusion on versions.

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Customer Experience Improvement Program

For those of you that use software and like to have your say, there are various methods to provide feedback.  For example beta testers of Office 2010 have SAS (Send A Smile – or Send a Frown):

office 2010 sas

For other programs that are full release products, there is the Customer Experience Improvement Program or CEIP.  It’s the little box that pops up when you first start most Microsoft products.  Most of the time, I choose to send this telemetric data to Microsoft to help improve their products.  However, I came across an interesting CEIP experience this morning.

A few days ago, I reported on using QuickBooks and Microsoft’s Small Business Accounting tool, and today when I went to fire up Small Business Accounting, I got the CEIP:

ceip - office accounting

Interestingly enough though, the title says:

Help design the next version of Microsoft Office Accounting

…Hmm, I guess the app must not check home first before it starts as there is no more Office Accounting package :)

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