Posts Tagged Error Messages

Dear Columbia, you need a java update

So, the winter season is upon us and so are the updates. Yep, I’ve found another one. Was shopping for a new winter jacket the other day in the Columbia store, and what did I come across? You guessed it, another kiosk infraction (and it’s running XP – yuck)!

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Let’s take a closer look at that there kiosk:

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Hmm, how about a bit closer?

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Yep, Java Update Available. Yet another reason why automatic updates are a bad idea (especially on kiosks).

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Now Departing – PAGE_FAULT_IN_NON_PAGED_AREA

First off, in the words of Microsoft’s Zune “Hello From Seattle”.  If you don’t get that flip your Zune over on the back and see what it says :)  This week, I’m in Seattle for various things and as such, what does that imply?  Yep, I’m travelling again and when you travel, you have to go to airports.

Today’s selected airport of choice is a double post whammy.  Yep, they didn’t just have one issue, they had two, so a double dip of fun at none other than London’s new Heathrow Terminal 5.

All checked in with the new kiosk (although it did have difficulty reading my passport) – third time lucky – bag dropped at the desk and the attendant says to me “You’ll be departing out of the B Gates.  Watch the monitors for details”.  OK, no problem, go through security and have a Starbucks (as you do) and let’s have a look at the monitor:

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Hey, not to bad.  Here’s a close up for those of you interested in what’s wrong:

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You know what causes this most often?

This Stop message occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.

http://technet.microsoft.com/en-us/library/cc957625.aspx

There’s also a tool called the Diagnostic and Recovery Toolset (DaRT) you might look at downloading as well which will further help you diagnose your problems…

Ok, no problem right.  Maybe it’s just one dodgy monitor that has decided to pack it in for the day.  Nope, even better yet, I go to the next bank of monitors and PRESTO:

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There she is again in all her glory!

So, Heathrow IT, you might just want to check TechNet!

Happy travels!  

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Gatwick Airport has an application error – whoops

So, what does your application errors tell about you?  As many of us are on our way to Berlin for TechEd Europe (unless you’re lucky enough to live near the metropolis), travel is involved.  Well, today I was travelling through Gatwick airport and noticed an application error on one travel update monitor and another nice screen saver on another monitor.  What’s this mean?  Well, lets have a look at what we’ve found. 

windows xp

The first thing is a bit obvious, Windows XP default screen saver. This means that the PC’s behind the scenes are running Windows XP, I’ll come back to that in a bit.  Now, on to the more informative monitor, the one who decided to give up the ghost and throw an application error on FidsMon.exe. 

gatwick with error

When this little beauty of an application crashed, it brought up the start bar as the administrators hadn’t hidden it.  With the start bar up, we can easily see the system tray.  The system tray doesn’t have any icons hidden (see the XP comment above) so we can see just about everything that’s going on. 

system tray error

Icon 1 – Safely remove hardware…hmm, maybe the software is being driven by a USB controlled key check mechanism? Icon 2 – a little green dot, not sure what this is but I’m guessing it has to do with the FidsMon program itself.  Icon 3 (and the last one in the set), Altiris (now owned by Symantec).  What’s this mean? Well, port 402 TCP is open on this little beauty of a machine, and probably every other machine in Gatwick airport.  What else do these three icons mean?  Well, for one I don’t see any anti-virus software running on this machine…hmm, maybe important?  There’s probably other things that could come to mind as well, but that’s just a few things that yet another application crash without proper debugging – or first thought about a kiosk machine (hide that start bar!) can reveal to us.

Happy travelling and let me know your thoughts or if you have any idea on what the little green dot is :)

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Error messages…did you know

If you’re in IT, you’re bound to have run across an error message (or twenty) in your time…possibly daily.  What’s the first thing we do when we get the dreaded message?  You search for a pen and paper…oh bugger, you don’t have one.  Ok, so now you resort to a screen capture and then print it.  Want a better way to write down what happened (because I know when I’m writing down 0x800013 I will always miss a 0 or have too many)!

Bong, error comes up:

error-message

Click on the title bar and do as you would with any other copy from an application – CTRL + C.  If you’ve got the sound on, you might hear a bong or a bing.  What did that mean?  Well, yep, you guessed it.  Open notepad now and paste:

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There she is.  You’re error message.  Wah lah, now you can copy and paste the exact message – verbatim – in to Google (er, um Live Search) and find if anyone else has came across the same problem!

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